Privacy Policy


Responsible for the data processing is:
KTM_RAU / Eberhard Rau 
Wilhelm-Maybach-Str. 
72505 Krauchenwies
GERMANY 

info@ktm-versand.de

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our website without giving any personal information. Each time a web page is called up, the web server merely automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the retrieval, transferred data volume and the requesting provider (access data) and documents the retrieval. 

These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Hosting services by a third party
Within the scope of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in the forms provided in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract execution 

We collect personal data if you voluntarily provide us with this information as part of your order or when contacting us (eg via contact form or e-mail). Obligatory fields are marked as such, since in these cases we need the data for contract processing or to process your contact and you can not send the order or the contact without their specification. The data collected is shown in the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR for contract handling and processing of your inquiries. Insofar as you consent to this pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we use your data for the purpose of customer account opening. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account. unless you have expressly consented to the further use of your data or if we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account. unless you have expressly consented to the further use of your data or if we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.

3. Data transfer

For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward the payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers collect these data themselves, as long as you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Data transfer to the shipping service provider
If you have given us your express consent during or after your order, we will give you consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR forward your e-mail address and phone number to the selected shipping service provider so that they can contact you prior to delivery for delivery notification or reconciliation.

The consent can be withdrawn at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement. 

DHL Paket GmbH 
Sträßchensweg 10 
53113 Bonn
GERMANY

4. E-mail newsletter

E-mail advertising with registration for the newsletter
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time, which can be done either by a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

The newsletter will be sent as part of a processing on our behalf by a service provider, to which we pass on your e-mail address.

This service provider is located within a country of the European Union or the European Economic Area.

5. Cookies 

In order to make the visit of our website attractive and to allow the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimized presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links: that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links: that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer ™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies 
Safari ™: https://support.apple.com/kb/ph21411? locale = en_US 
Chrome ™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en 
Firefox ™ https://support.mozilla.org/en/kb/cookies-allow-and-disclaim 
Opera ™: https://help.opera.com/latest/web-preferences/#cookies 

Failure to accept cookies may limit the functionality of our site.

Our online presence on Facebook, Google, Twitter
Our presence on social networks and platforms serves to improve, active communication with our customers and prospects. We inform you about our products and ongoing promotions.
When you visit our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. From these data so-called usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and the interests of users. This is gem. Art. 6 para. 1 lit. f. GDPR the preservation of our legitimate interest in optimizing the representation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for a consent (consent) in the data processing, eg with the help of a checkbox, the legal basis of data processing is Art. 6 para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the US, the following applies: For the US, a decision on appropriateness of the European Commission is available. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here
The detailed information on the processing and use of the data by the providers on their pages and a contact and your rights and options to protect your privacy, in particular opt-out options, please refer to the below linked privacy policy of the provider. If you still need help in this regard, you can contact us. 
Facebook:https://www.facebook.com/about/privacy/

Data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 GDPR, which you can see here: 
https://www.facebook.com/legal/terms/page_controller_addendum

Google / YouTube: https://policies.google.com/privacy
Twitter: https://twitter.com/privacy

Opt-Out: 
Facebook: https://www.facebook.com/settings?tab = ads
Google / YouTube: https://adssettings.google.com/authenticated
Twitter: https://twitter.com/personalization

6. Contact options and your rights

As person concerned, you have the following rights:

  • according to Art. 15 GDPR, the right to demand information on the personal data processed by us in the scope specified therein;
  • in accordance with Art. 16 GDPR, the right to demand immediate correction of incorrect or completed personal data stored by us;
  • in accordance with Art. 17 GDPR, the right to demand the deletion of your personal data stored with us, as far as the further processing 
    - to the exercise of the right to free speech and information; 
    - to fulfill a legal obligation; 
    is necessary for reasons of public interest or 
    - for asserting, pursuing or defending legal claims 
    ;
  • according to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data as far as 
    - the accuracy of the data is disputed by you; 
    - the processing is unlawful, but you reject its deletion; 
    - we no longer need the data, but you need it for the assertion, exercise or defense of legal claims or 
    - you have objected to the processing in accordance with Art. 21 GDPR;
  • pursuant to Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
  • according to Art. 77 GDPR the right to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.


For questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

Data Protection Officer:
Franco Olivieri 
Lindenstraße 10 
72488 Sigmaringen
GERMANY 

datenschutz@ktm-versand.de

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Right to objection

To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant as part of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you have a right of objection only if there are reasons that arise from your particular situation.
 
After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.
 
This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.********************************************************************


Privacy policy created with the Trusted Shops lawyer in cooperation with Wilde Beuger Solmecke lawyers .

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